100Kgs.com · Customer information

Shipping & Returns

Enter your complete address at checkout and review the shipping charge before submitting. Use Track Order when shipment information becomes available. Ask support for a delivery estimate for your product and location.

For returns, damage or cancellation, contact 100Kgs.com with your order number and details of the issue. Include photographs for damaged or incorrect items. Return eligibility, pickup and refund arrangements must be confirmed for your order. Personalised products may have additional restrictions.